Terms & Conditions

The Company is Responsible for only those services which are charged from the guest. All other services which are not paid by the guest to the Company are Suggested services and the company is nowhere bound to provide that service or pay the cost for the same. If due to reasons beyond our control like riots, flood, accidents or any other natural or man-made calamities, the program of the tour has to be changed or extended, the additional expenditure for the same will have to be borne by the passengers. As if any passengers, has to leave the tour mid-way, due to any reasons like death of relative, or illness or any other reasons, there shall be no refund for the remaining portion of the tour. If the passenger has any complaints regarding our service like hotels, house boats, transport etc are advised to inform immediately at info@freshlandfineholidays.com so that the same be readdressed on the spot. No complaints or refund for the same be entertained after the tour programs.

Check-in & Check-out Policy

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 1300hrs and the standard check-out time is 1200hrs

Cancellation Policy

If Air Tickets has been booked by us 100% of the ticket amount will be deducted if the fare is non-refundable.
Within 40 Days prior to arrival date of the tour packages/Hotel Booking/Transportation: 25% Retention of the Tour Cost.
Within 15 Days prior to arrival date of the tour packages/Hotel Booking/Transportation: 50% Retention of the Tour Cost.
Within 7 Days prior to arrival date of the tour packages/Hotel Booking/Transportation:100% Retention of the Tour Cost.

Child Policy

0 To 5 Years without Bed Complimentary.
Child above 5 to 12 years is Chargeable as per Extra Bed